The U.S. Marine Corps is conducting a Fiscal Year 2021 Tenant Satisfaction Survey, or FY21 TSS, directed towards tenants who live on Marine Corps installations starting December 8, 2020. This online FY21 TSS gives service members and their families who live in government-owned and Public Private Venture (PPV) housing an opportunity to share their perspectives on their housing communities, homes and the services they receive from their local Military Family or Unaccompanied Housing Offices.
“My most important obligation as a Marine Corps leader is to take care of our people. This includes our Marines, their families and our civilians,” said Marine Corps Installation Command (MCICOM) Commander Major General Ted Banta. “By providing your input on your satisfaction with current housing operations, you will help guide and shape the way that housing and housing services are provided to our Marine Corps Housing communities in the future."
Tenants are encouraged to complete this survey and those who complete the FY21 TSS will be entered into a raffle for a chance to win various monetary prizes. These prizes include several $50 gift cards divided between regions. The $50 gift card prizes will be drawn throughout the length of the survey; therefore, the sooner you enter, the more chances you have to win. The top prize, a $250 gift card, will be awarded to 10 participants once the survey has closed. Winners of the smaller prizes will still be eligible for the top prizes. Responses are guaranteed to remain anonymous as the confidentiality of the answers are critical.
Surveys are being conducted by an independent third party, Robert D. Niehaus, Inc., and take less than 10 minutes to complete. Family and PPV tenants will receive a personalized link via email to take the survey. Handouts will be passed out to Unaccompanied housing residents with a link to the survey. For questions about the survey, contact Robert D. Niehaus, Inc. by calling 1-800-350-4888 or emailing Survey@RDNiehaus.com. We encourage our tenants to ask their Military Family or Unaccompanied Housing Office for their survey if not received by December 18.
For media queries, contact the MCICOM Communication Strategy and Operations team at firstname.lastname@example.org with any questions or concerns.
OMB Control Number: 0704-0553 OMB Expiration Date: 03/31/2022